{"id":48705,"date":"2026-06-19T13:17:14","date_gmt":"2026-06-19T11:17:14","guid":{"rendered":"https:\/\/cbdium.eu\/?page_id=48705"},"modified":"2026-08-05T14:58:20","modified_gmt":"2026-08-05T12:58:20","slug":"withdrawal-from-contract","status":"publish","type":"page","link":"https:\/\/cbdium.eu\/en\/withdrawal-from-contract\/","title":{"rendered":"Withdrawal from contract"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"48705\" class=\"elementor elementor-48705 elementor-48634\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e9efbd e-flex e-con-boxed e-con e-parent\" data-id=\"2e9efbd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89c022a elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"89c022a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Hassle-free <span>returns <\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc83203 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-heading\" data-id=\"fc83203\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Withdrawal <span>from contract<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ae76e9 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"1ae76e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As a consumer, you have the right to withdraw from a distance contract within 14 days of receiving the goods, without giving any reason. The deadline is met if you send us your notice of withdrawal before it expires. By completing and submitting this form, you inform us of your withdrawal, and we will confirm receipt promptly by automatic email. The goods must be sent back to us no later than 14 days from the day of withdrawal.<\/p><p>We will refund the cost of the original delivery of the goods, but only up to the amount of the cheapest standard delivery method we offer; if you chose a more expensive delivery method when ordering, the difference compared to the cheapest method will not be refunded, in accordance with the law.<\/p><p>We will refund your payment no later than 14 days from the day we receive your notice of withdrawal from the contract; however, by law we may withhold the refund until we have received the goods back or until you have provided proof of sending them back, whichever occurs first.<\/p><p>As a consumer, you are liable for any decrease in the value of the goods resulting from handling them beyond what is necessary to establish their nature, characteristics, and functioning. The goods may be unpacked, visually inspected, and briefly tried out in a reasonable manner, similar to what would be possible in a physical store. Unreasonable handling may include, in particular, prolonged use, scratching of the packaging, soiling, damage, or returning an incomplete product.<\/p><p>We will refund your payment using the same method you used for payment. If you provide an IBAN in the withdrawal form, we will refund your payment to that IBAN.<\/p><p>You can also withdraw by sending the <a href=\"https:\/\/cbdium.eu\/en\/withdrawal-from-contract.pdf\">form (PDF)<\/a> by post or by e-mail to orders@cbdium.eu.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc1b0a elementor-button-align-center elementor-mobile-button-align-center elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-form\" data-id=\"6fc1b0a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;\\u010eal\\u0161ie&quot;,&quot;step_previous_label&quot;:&quot;Predo\\u0161l\\u00e9&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" id=\"cbdium_withdrawal_en\" name=\"Withdrawal from the contract\" aria-label=\"Withdrawal from the contract\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"48705\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"6fc1b0a\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Withdrawal from contract | CBDium\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"48705\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_ebc3fd3 elementor-col-100\">\n\t\t\t\t\t<span style=\"color:red;\">*<\/span> <strong>Fields marked with an asterisk are required.<\/strong> The remaining fields are optional \u2014 but the more you fill in, the faster we can process your request.\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFull name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Your first and last name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tE-mail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Email address where we&#039;ll send the confirmation\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-order_number elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-order_number\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder number (or invoice no.)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[order_number]\" id=\"form-field-order_number\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Number from your order or invoice confirmation\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-phone elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-phone\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[phone]\" id=\"form-field-phone\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone for faster contact\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-goods elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-goods\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tItems to return (name, qty)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[goods]\" id=\"form-field-goods\" rows=\"4\" placeholder=\"Product name and number of units to return\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-address elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-address\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAddress\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[address]\" id=\"form-field-address\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Street and number, postcode and city\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-delivery_date elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-delivery_date\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate of receipt\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[delivery_date]\" id=\"form-field-delivery_date\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"The day you received the goods\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-iban elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-iban\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIBAN\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[iban]\" id=\"form-field-iban\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Account for the refund\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-reason elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-reason\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tReason for withdrawal\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[reason]\" id=\"form-field-reason\" rows=\"4\" placeholder=\"Optional \u2013 you don&#039;t have to give a reason\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-consent elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[consent]\" id=\"form-field-consent\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-consent\">Declaration \"I withdraw from the contract of sale of the goods listed above.\" <span style=\"color:red;\">*<\/span><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_9f81741 elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_9f81741\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LceDw4qAAAAAJfDDH2zoCO21sM1EAms77-hcZmX\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">I confirm my withdrawal from the contract<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Hassle-free returns Withdrawal from contract As a consumer, you have the right to withdraw from a distance contract within 14 days of receiving the goods, without giving any reason. The deadline is met if you send us your notice of withdrawal before it expires. By completing and submitting this form, you inform us of your [&hellip;]<\/p>\n","protected":false},"author":1539,"featured_media":28720,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-48705","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/pages\/48705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/users\/1539"}],"replies":[{"embeddable":true,"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/comments?post=48705"}],"version-history":[{"count":34,"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/pages\/48705\/revisions"}],"predecessor-version":[{"id":50187,"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/pages\/48705\/revisions\/50187"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/media\/28720"}],"wp:attachment":[{"href":"https:\/\/cbdium.eu\/en\/wp-json\/wp\/v2\/media?parent=48705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}